The team at Heffler Claims Group is proud to make our time-tested expertise available on our regularly-updated blog. With more than fifty years of experience in class action and mass tort settlement administration, we’ve built a body of knowledge essential for law firms, corporations, government agencies and other legal professionals. Because we’ve pioneered many of today’s industry standards and remained at the forefront of our industry since our founding, no one knows the ins and outs of claims administration like we do. Gain access to the insights of our industry-leading team, a trusted resource for insider news and perceptive commentary on class action settlement administration.

January 15, 2019 by James Prutsman

Tackling Challenges in TCPA Class Action Administration

The Telephone Consumer Act (TCPA) restricts telemarketing and the use of automated telephone equipment such as pre-recorded voice messages and automatic dialing systems. The act aims to protect consumers from unsolicited phone calls and messages. TCPA cases against companies allegedly contacting consumers in violation of the act bring unique challenges that require unique solutions from your class action settlement administrator to satisfy due process and gain final approval. 

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January 8, 2019 by Scott Fenwick

These Postage Increases May Impact Your Class Action Settlement

If you have a notice mailing planned for after January 27, 2019, read on to learn about potential postage increases.

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December 3, 2018 by Kaitlyn Porch

Rule 23 Amendments: Resources and News

Rule 23 changes are officially in effect.  Are you prepared?  

Amendments to Rule 23 went into effect on December 1, 2018 and include language that places digital class action notice on par with U.S. mail. In addition the amendments require additional information from counsel ahead of preliminary approval, impose objection limitations, and clarify final-settlement criteria.

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November 1, 2018 by Kaitlyn Porch

Senator Sounds an Alarm with FTC on Digital Ad Fraud

Senator Warner characterized the pervasive problem of digital ad fraud as "a willful blindness,”  in a hard-hitting letter to the Federal Trade Commission (FTC) after a recent scheme was brought to light that Google estimates cost advertisers close to $10 million. It’s a shot over the bow to major players, who according to Warner, are inattentive to the criminal activity. Class action settlement notice programs are not immune to this problem.

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October 25, 2018 by Heffler Claims Group

Ad Fraud: It Can Happen to Your Class Action Notice Campaign

Advertising fraud happens every day, in both visible and seemingly invisible ways. Also referred to as invalid traffic, ad fraud occurs when there is a fraudulent representation of human online advertising impressions, clicks, conversions, or other data events. 

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