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The team at Heffler Claims Group is proud to make our time-tested expertise available on our regularly-updated blog. With more than fifty years of experience in class action and mass tort settlement administration, we’ve built a body of knowledge essential for law firms, corporations, government agencies and other legal professionals. Because we’ve pioneered many of today’s industry standards and remained at the forefront of our industry since our founding, no one knows the ins and outs of claims administration like we do. Gain access to the insights of our industry-leading team, a trusted resource for insider news and perceptive commentary on class action settlement administration.

January 15, 2019 by James Prutsman

Tackling Challenges in TCPA Class Action Administration

The Telephone Consumer Act (TCPA) restricts telemarketing and the use of automated telephone equipment such as pre-recorded voice messages and automatic dialing systems. The act aims to protect consumers from unsolicited phone calls and messages. TCPA cases against companies allegedly contacting consumers in violation of the act bring unique challenges that require unique solutions from your class action settlement administrator to satisfy due process and gain final approval. 

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